EXCHANGE & RETURN POLICY

As a Modest Christian Apparel company we know how hard it is to find modest clothing in local retail stores. Our goal is provide fashionable modest fashion at affordable prices. We understand online shopping isn't everyone's favorite thing to do, however we have established an Exchange & Return policy to help the process.

 

POLICY:

Customers may receive store credit for any regular priced item purchased from our website. We currently do not process cash refunds at this time.

ALL SALE ITEMS ARE FINAL SALE. No Exchanges or Returns

PROCESS:

In order for us to process any exchange, customers must FIRST contact Jupe de Abby within 7 days from when their order was received (according to tracking record) for approval using our Contact Form provided below or by emailing us at support@jupedeabby.com. No returns will be processed unless first approved by our Return & Exchange Dept.  After given approval item(s) must be returned within 7 days from when Jupe de Abby has approved the return. Each customer is responsible for shipping back the returned item(s). In order to receive store credit, item(s) must be returned unused, unworn and have original tags still attached. If items are returned in a used condition, we will not be able to process the return and the pieces will be returned to that customer at the customer's own expense. Customers may want to purchase tracking or insurance on their package as we are not responsible for lost/damaged shipments. All returns must be shipped to:

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Jupe de Abby

Returns/Exchanges Dept

67 Spring Creek Circle

Rochester, NY 14612.

 

STORE CREDIT

Once Jupe de Abby receives the returned item(s) and they are examined by our Return & Exchange Dept., customers will be contacted via email with a store credit code to use for future purchases. The store credit amount will only reflect the amount charged for the items returned. No reimbursement for shipping will be issued. If you received any items with a defect, please be sure to state that in your initial email when submitting your request for a return.

 

We would like to thank you again for supporting the Jupe de Abby Ministry!

God bless, JDA Team